We are currently adding online shopping, coordinated with our catalog, to our website. Anywhere you see a brown shopping cart icon, you can order that product online. For other items, for your convenience, we provide multiple means for placing your order with us. You can reach us any of the ways detailed on our Contact page.

Price Changes

Due to a variety of economic considerations including fluctuating rates of currency exchange and the rising costs of fuel and transportation, some prices on our website and in our catalog may be out of date. We work every day on keeping them current, but prices shown are subject to change without notice. Please contact us to verify prices, or WE WILL CONTACT YOU to advise of any price changes on your order.

• CREDIT CARDS: We accept Visa, Mastercard, American Express and Discover credit cards, and debit cards with the Visa logo.
• COD: Our credit limit on first and second COD orders is $100, including shipping and COD service charges.
• PURCHASE ORDERS are accepted from all government institutions, agencies and schools.
• CREDIT or OPEN accounts may be granted to established businesses that meet certain business criteria.
• GIFT CERTIFICATES are available at all Georgies stores.

Ordering

• Please use the item numbers in our catalog when ordering.
• MINIMUMS: We do not have a minimum order size. There is, however, a $3.00 handling charge on all orders under $50.00 (total after discounts, if any) and on all mold orders.
• SHIPPING: We will use our best judgement in selecting the most cost-efficient means to ship within the continental US. Shipments under 200 pounds usually go UPS. Shipments over that weight will be sent by freight truck, using our freight discounts to save you money. We can send by Parcel Post and to FPO or APO mailboxes. In addition, we can ship anywhere in the world using UPS, Federal Express, or any other company serving your area. We provide order consolidation and container shipping to all parts of the world. ALL foreign and ALL domestic air shipments must be prepaid by credit card.
• WILL-CALL: Please provide 24 hours notice on your order to pick up at our stores. For weekend pickup, please call to place your order between Monday and Friday.

At Georgies we have many years' experience in consolidating and shipping our products all over the world. In the last few years we have been pleased to serve customers in the Peoples' Republic of China, Japan, Australia, Singapore, Italy, Israel, Greece, Holland, Brazil and the UK (just to name a few). Freight charges will be added to the total for our products on your order. The total charges including freight must be paid in full before shipment. We will do our best to provide necessary information like NAFTA documents, but Georgies is not responsible for customs or inspection fees, taxes, tariffs, or other duties or charges due on exports to your country.

We reserve the right to decline orders or inquiries from customers in countries or areas known for high rates of credit card fraud (ie, Nigeria or Romania). We may also request payment in full in certified funds before shipment.

Discounts

Our discounts are available to every customer, every day, on every purchase. Our discounts are coded into the computer system that serves all our locations, for consistency and accuracy. (Sorry, hackers, but you won't find that information on *this* computer system.) These discounts increase with the quantity you order, as follow:

These discounts apply to orders of the same item: six of the same brush, twelve of the same stilt, etc. Different items cannot be mixed to reach quantity discount levels except where specifically noted in our catalog. Where there is no discount on the catalog page, prices are net (no discount).

Returns

If you wish to return or exchange part or all of your order, please contact us before sending it back so we know what's coming and with whom we're working. Items to be returned must be in original and saleable condition. Some returns may be subject to a 20% restocking fee.

Special Orders

All special order items, including all molds, must be prepaid in full before we order them from the manufacturer. Cancelled special orders will be subejct to 20% restocking fee, deducted from your refund or credit.

Damaged Shipments

All shipments leave Georgies in good condition. When your order arrives, please inspect all boxes or parcels for obvious damage before signing the delivery receipt. Open the boxes, too, to check for concealed damage. If you find damage, note it on the receipt and get the driver's signature to verify the damage. Save the damaged items or packing materials for possible inspection by UPS or the freight company. Contact Georgies as soon as possible to report the damage. We will be happy to work with you to recover credits for damaged merchandise, but the first responsibility in getting that credit is YOURS.

Some products and equipment sold at Georgies are covered by manufacturers' warranties. We encourage you to register your purchase with these manufacturers to ensure warranty coverage.The following is made in lieu of all warranties, expressed or implied, on products made or sold by Georgies which are not covered by manufacturers' warranties: Georgies only obligation shall be to replace such quantity of product as proves to be defective by standard and accepted testing methods for the ceramic industry. Georgies shall not be liable for any injury, loss or damage, direct or consequential, arising out of the use or inability to use any product.Georgies urges all users to test all materials prior to use for the purpose of determining the suitability of the product for the intended use. Users assume all risk and liability in connection with use of Georgies products (though your warranty rights may vary, depending on applicable laws passed by state, provincial, federal or other governmental bodies).

Georgies Ceramic & Clay • 756 NE Lombard • Portland OR 97211 • 800.999.CLAY